Your success is important to us.
So we’re on hand to help you achieve your trading goals, right from the moment you join.
To ensure that you are comfortable with our products during your initial time trading with us, we have a dedicated team on hand to offer one-to-one guidance.
Get continued support for your trading and platform use as and when you need it from our large, highly skilled trading services team.
Get hold of us on phone, email, Twitter or live chat. We are available 24 hours a day.
Your funds are fully secured when you trade with Basel Markets.
Globally regulated activities
Negative balance protection
Strict Internal Control
Advanced execution system
Protecting our clients is our primary goal, for this reason Basel Markets provides important assurances to make trading with us even more secure.
As a regulated firm, Basel Markets is required to separate client money and assets from their own resources. This means that we’re not allowed to use them in the course of our business activities, and that client money is completely ring-fenced and protected in the unlikely event that Basel Markets became insolvent.
Basel Markets is authorized to conduct investment business by the St. Vincent and The Grenadines (SVG). The SVG requires the firms they supervise to hold client funds in accounts separate to their own.
We abides to the Negative Balance Protection Policy required by ESMA (European Securities and Markets Authority), NCAs (National Competent Authorities) and FCA (Financial Conduct Authority) that clients can’t lose more than what they invest in the case of extreme market volatility. Negative balance protection is designed as a backstop in case the margin call is either not triggered or triggered late due to a sudden price movement.
* Winner of ‘Best Global International Finance Value Broker’ at the Global Institutional Investors Forum 2017, 2018, 2019 & 2020
** Data acquired from our server shows our EURUSD spread to be 0.0 pips on average 35.89% of the time from 01-12-2020 to 31-12-2020 (available for our RAW Spread trading accounts only).
* The average order execution time between the trade being received, processed and confirmed as executed by us is 38 milliseconds. As observed from our bridge provider between 01-12-2020 to 31-12-2020. Basel Markets was rated by Investment Trends as the Best for Quality of Trade Execution 2018, 2019 and 2020.
Trade Responsibly: Equity-linked and foreign exchange derivative products are highly leveraged, carry a high level of risk and are not suitable for all investors. Features of our products including fees and charges are outlined in the relevant legal documents available on our website. The legal documents should be considered before entering into transactions with us. Basel Markets is a company registered as Basel Markets International Limited, a globally regulated provider of CFD and foreign exchange trading services and Basel Markets which is a registered company of St. Vincent and the Grenadines, Limited Liability Number 26170 BC 2021. Basel Markets does not accept applications from residents of countries or jurisdictions where such distribution or use would be contrary to local laws or regulations. Basel Markets does not accept clients from certain countries/regions including the United States and Hong Kong. For a full list of restricted countries, please contact our Client Service for further details.
